"Alas" may be having an unexpected hiatus

Well, our server is shaking us off like fleas – either because “Alas” has attracted a Denial of Service attack or because it’s too popular and the bandwidth is too high, I’m not sure which is going on. (You can see the email we got – which is all the info I have – below the fold).

The alternative arrangements we were making have fallen through, so we need to find a new server for “theennead.com” and also for “amptoons.com.”

Until that happens, it’s possible”Alas” will be down for several days.

If anyone would like to recommend a good not-too-expensive server, or to let me know what the heck the computerese stuff below the fold is about, feel free. :-)

From: “Lunarpages Helpdesk”
To: [censored]
Date: Mon, 28 Feb 2005 02:11:41 +0000 (GMT)
Subject: Account suspended and moved to Quantz [4842-ETPK-4878] [052db701] Question Created
==== Enter your reply ABOVE this line ====
Dear Elkins,

The following ticket has been created by a member of our staff for you

Your question’s details:

============== Title: ==============
Account suspended and moved to Quantz

============== Message: ==============
Hello,

we suspended and moved your account to “Quantz” server because of the
following reasons.

Too many php processes and mysql connections caused Europa to hang.
Here are the log files from Europa:

Processes running while server had load issues:
————————————————————————————-
freedo15 9616 0.0 0.1 14940 5728 ? S Feb24 0:01
/usr/bin/php
theenn2 29054 2.3 0.1 14556 7156 ? S 17:09 0:00
/usr/bin/php
theenn2 29062 7.8 0.2 15128 7800 ? S 17:09 0:00
/usr/bin/php
theenn2 29134 3.0 0.1 14408 7080 ? S 17:09 0:00
/usr/bin/php
theenn2 29191 3.5 0.1 14420 7080 ? S 17:09 0:00
/usr/bin/php
root 29266 1.0 0.1 12796 4576 pts/2 S 17:09 0:00
/usr/local/bin/php -q /etc/lunarscripts/menu/shell_runp
theenn2 29289 15.5 0.1 14904 7500 ? S 17:09 0:00
/usr/bin/php
theenn2 29301 8.0 0.1 14520 7068 ? S 17:09 0:00
/usr/bin/php
theenn2 29325 15.0 0.1 14420 7076 ? S 17:09 0:00
/usr/bin/php
theenn2 29466 2.2 0.1 14540 7152 ? S 17:09 0:00
/usr/bin/php
theenn2 29534 11.0 0.2 15132 7748 ? S 17:09 0:00
/usr/bin/php
theenn2 29537 12.3 0.2 15128 7748 ? S 17:09 0:00
/usr/bin/php
theenn2 29542 3.3 0.1 14416 7080 ? S 17:09 0:00
/usr/bin/php
theenn2 29644 0.0 0.1 14424 7080 ? S 17:09 0:00
/usr/bin/php
——————————————————————————–

MYSQL log:
——————————————————————————–
———————————–+
| 2073 | theenn2_amptoons | localhost | theenn2_MT | Query |
4 | Copying to tmp table | SELECT alas_posts.*,
MAX(comment_date) AS max_comment_date FROM alas_comments,
alas_posts WHERE alas |
| 2078 | theenn2_amptoons | localhost | theenn2_MT | Query |
4 | Copying to tmp table | SELECT alas_posts.*,
MAX(comment_date) AS max_comment_date FROM alas_comments,
alas_posts WHERE alas |
| 2079 | theenn2_amptoons | localhost | theenn2_MT | Query |
2 | Copying to tmp table | SELECT alas_posts.*,
MAX(comment_date) AS max_comment_date FROM alas_comments,
alas_posts WHERE alas |
| 2083 | theenn2_amptoons | localhost | theenn2_MT | Sleep |
|
| 2084 | theenn2_amptoons | localhost | theenn2_MT | Query |
2 | Copying to tmp table | SELECT alas_posts.*,
MAX(comment_date) AS max_comment_date FROM alas_comments,
alas_posts WHERE alas |
| 2607 | theenn2_amptoons | localhost | theenn2_MT
Query | 6 | Copying to tmp table | SELECT alas_posts.*,
MAX(comment_date) AS max_comment_date FROM alas_comments,
alas_posts WHERE alas || 2608 | theenn2_amptoons | localhost | theenn2_MT
|
Query | 6 | Copying to tmp table | SELECT alas_posts.*,
MAX(comment_date) AS max_comment_date FROM alas_comments,
alas_posts WHERE alas || 2610 | theenn2_amptoons | localhost | theenn2_MT
|
Query | 5 | Copying to tmp table | SELECT alas_posts.*,
MAX(comment_date) AS max_comment_date FROM alas_comments,
alas_posts WHERE alas |
| 2612 | theenn2_amptoons | localhost | theenn2_MT
Query | 5 | Copying to tmp table | SELECT alas_posts.*,
MAX(comment_date) AS max_comment_date FROM alas_comments,
alas_posts WHERE alas |
| 2613 | theenn2_amptoons | localhost | theenn2_MT
Query | 3 | Copying to tmp table | SELECT alas_posts.*
MAX(comment_date) AS max_comment_date FROM alas_comments,
alas_posts WHERE alas |………….
——————————————————————————————

Your account’s STATS before we suspended your account:

theenn2 theennead.com
Average cpu usage : 6.66%
Average memory usage:1.63%
Average Mysql Usgae : 0.6
Top Process%CPU 72.0/usr/bin/php
Top Process%CPU 63.0/usr/bin/php
Top Process%CPU 50.0/usr/bin/php

Hence we moved you to Quantz first to solve the issue of the degraded service
on Europa and second as a courtesy in order to prevent any downtime on your
site to allow you time to rectify the situation. Currently, your site is not
suitable for a shared hosting environment.

Quantz is not a production server and is not guaranteed to run in the same
manner as your old server nor will it support all functions you may have.
This is a transitional server only and is not intended to be a permanent
placement. Please make a decision on how you would like to proceed within
seven (7) days. After seven (7) days, your account will be suspended if no
other arrangements are made.

You have the following options:

1.You may take steps to correct the problem. This must be done before the
seven (7) days are up. You will need to let the technician know the steps you
took to correct the issue and get approval before being returned to a
production server.

2.You may look for a dedicated server or other hosting solution. Please
remember that propagation takes up to seventy two (72) hours so if you decide
on changing hosts you should allow enough time for propagation.

Thank you for your cooperation in this matter. We value you as a customer and
want to work with you toward a solution that is mutually beneficial. Please
let us know as quickly as possible how you would like to proceed.

Please Let us know, If you have any issues!
We are at your service and Our mission is to serve you better!

Regards,
Ramarajan.V,
JRSA, Support team.